ISO 9001

ISO 9001 : Quality Management System [QMS]

ISO 9001:2015 is an international Standard which is recognized for the Quality Management System. ISO 9001 was prepared by Technical Committee ISO/TC 176, Quality management and quality assurance, Subcommittee SC 2, Quality systems.

This fifth edition (ISO 9001:2015) cancels and replaces the fourth edition (ISO 9001:2008), which has been amended to clarify points in the text and to enhance compatibility with ISO 14001:2015.

ISO 9001 specifies requirements for a quality management system that can be used for internal application by organizations, or for certification, or for contractual purposes. ISO 9001 provides an organization with a set of principles that ensure focused, informed, scientific and proven approach to the management of your business activities to consistently achieve customer satisfaction and continually improve operational effectiveness & helps all kinds of organizations to succeed through enhanced customer satisfaction, staff motivation and continual upgrading.

ISO 9001 is by far the world's most established quality framework, presently being utilized by 1,064,000 organizations in 178 countries worldwide, and sets the standard not only for quality management systems, but management systems in general.

The ISO 9000 family is primarily concerned with "quality management". This means what the organization does to fulfils:

The customer's quality requirements, and
Applicable regulatory requirements, while aiming to Enhance customer satisfaction, and
Achieve continual improvement of its performance in pursuit of these objectives. Applies to the process that make and control the products and services an organisation supplies

A quality management system as per the ISO 9001:2015 will provide organization with a set of processes that ensure an ability to think approach to the management of organization.

The system should ensure consistency and improvement of working practices, which in turn should provide products and services that meet customer's requirements. ISO 9000 is the most commonly used international standard that provides a framework for an effective quality management system.

SCOPE

This International Standard specifies requirements for a quality management system where an organization

needs to exhibit its ability to consistently provide product that meets customer and applicable Statutory and regulatory requirements, and
aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and appropriate statutory and regulatory requirements.

In this International Standard, the term "product" only applies to

product intended for, or required by, a customer,
any intended output resulting From the product realization processes.

APPLICATION

All requirements of this International Standard are generic and are intended to be applicable to all organizations, regardless of type, size and product provided

Where any requirement(s) of this International Standard cannot be applied due to the nature of an organization and its product, this can be considered for exclusion.
Where exclusions are made, claims of conformity to this International Standard are not adequate unless these exclusions are limited to requirements within Clause 7, and such exclusions do not affect the organization's ability, or responsibility, to give product that meets customer and applicable statutory and regulatory requirements.

FEATURES OF ISO 9001

ISO 9001 was prepared by Technical Committee ISO/TC 176, Quality management and quality assurance, Subcommittee SC 2, Quality systems.

General Requirements
The organization shall establish, document, implement & maintain a quality management system and continuous improve its effectiveness in accordance with the requirements of this international standards

The organization shall,

Determination of processes
Determining sequence & interaction of processes
Determining Criteria and methods for effective operation control of processes
Availability of Resources and information for operation and monitoring the processes
Monitor, Measure and analyze the processes
Actions to achieve planned results and continual improvement of these processes

Any process that affects product conformity with requirements is outsourced, the organization shall control such processes and the control exercised shall be defined and documented

Documentation Requirements

The Quality Management system documentation shall include:

Quality policy and Quality Objectives
Quality Manual
Documented procedures & Records requires by this international standard
Documents including records, determined by the organization to be necessary to ensure the effective planning, operation & control of its processes.

ISO 9001:2015 IMPLEMENTATION BENEFITS

POLICIES & OBJECTIVES set by 'top management'
understanding of customer's requirements with a view to achieving CUSTOMER SATISFACTION
improved internal and external Communications
greater understanding of the organization's processes
understanding how statutory and regulatory requirements impact on the organization and your customers
clear responsibilities and authorities agreed for all staff
improved use of time and resources
reduced wastage
greater consistency and traceability of products and services
improved morale and motivation
Customer Confidence, Satisfaction and TRUST
Level of Assurance in Organisational QUALITY
Conformance to Legal and Regulatory Requirements
Organisational PROFITABILITY
Ability to Differentiate Organisation for Competitive Advantage
Organisational Credibility & Reputation

WHY CHOOSE PMA?

Team PMA has IRCA certified ISO 9001 auditors for Consulting Services
400+ QMS implementation in 12 different industries
Hands on experience of Team PMA in implementing other Quality tools such as LEAN, TQM, FMEA, PPAP would help to gain early benefits
Management System Consulting division has assisted organization to implement QMS for Aerospace - AS9100 , Automobile - TS 16949 and Medical device - ISO 13485.

ISO 9001:2015 KNOW MORE

To whom ISO 9001:2015 Applicable?

Any organization looking forward to keep up a commitment to quality. In fact all types of organization from small to big belonging to any industry can look forward to implement ISO and gain the long term benefit of the same. Broadly it can cover following:

All types of Manufacturing Companies and exploration companies
All types of Trading and distribution companies
All type of Services companies like IT ,retail ,education, facility services etc.
Government, Semi-Government, Private & Public Enterprises

We are a very small company. Can we get certified?

Yes, you can. The ISO 9001 requirements are specifically intended to apply to all organisations, regardless of type, size or services/products. We've helped companies as small as one or two people to get certified. Your system and its processes will have the same intent as a larger company, but the implementation will be simpler.

Where does ISO fit into the organization's quality management system?

The ISO standard offers best practices that can be used to implement a quality system in any organization. Many organizations who attempt to implement improvement efforts find the efforts can be disjointed without a structure such as ISO 9001. ISO provides a way to focus the management team on what they need to do to successfully implement change in ways that satisfy customers.

ISO 9001 CERTIFICATION CONSULTING

PMA Consulting is a high profile ISO 9001 Consulting company for Management System Consulting (ISO 9001 Consulting) and Training Organization. ISO 9001 Consultants' Team of PMA works with the client organizations to manage their risks and to ensure business continuity through ISO 9001 Consulting, ISO 9001 Training and ISO 9001 Implementation. ISO 9001 Consultants' Team of PMA Consulting assists and enables organizations to achieve best global practices and get their products, services, processes and systems validated with national and international quality and regulatory standards by implementing ISO 9001 Certification by PMA ISO 9001 Consulting service.

ISO 9001 Consulting and training rendered by PMA Consulting with the mission "To Create Value and Make a Difference" further helps organizations to attain excellence in all business operations.

ISO 9001 Certification Consulting helps businesses to implement ISO 9001 system standards and achieve the certification in a timely manner also by ISO 9001 Training and ISO 9001 Consulting. Our ISO 9001 Consultants have experience in all vertical of business.Our ISO 9001 Consultants are experts in providing ISO 9001 Consulting with a solution to ISO 9001 certification that's cost effective, efficient and reliable.

If your organization already has an existing ISO 9001 Certification and if you want to add more value to organizational profit, resources, efficiency and deliverables than grow with our ISO 9001 Consulting service to implement the ISO 9001 Certification, ISO 9001 Training.

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